Nottingham Insight

Citizens' survey

What is the Citizens' survey?

The Citizens' survey 2015 gathers citizens' perceptions on a variety of subjects including quality of life, health and wellbeing, community cohesion, feelings about Nottingham and satisfaction with the Council. 2,020 Nottingham citizens took part in the survey during October and November 2015.

What were the key findings?

Overall, results from this year’s survey are similar to last year with a few notable improvements. This is positive given the backdrop of the current challenging economic climate and difficult budget decisions.

Thinking about their local area:

  • 85% of respondents are satisfied with their local area as a place to live
  • 71% are satisfied with the cleanliness of their local area
  • 88% feel that their local area is a place where people from different backgrounds get on well together.

Views of the Council were similarly positive:

  • 82% think the Council treats them fairly
  • 62% of respondents believe the City Council provides value for money
  • 63% of the respondents who had recently contacted the Council, were satisfied with the way their most recent enquiry was dealt with
  • 87% of respondents find Council information easy to understand
  • 75% of respondents feel well informed about Council services and benefits

Health findings have improved slightly compared to last year:

  • 24% of respondents smoke, although falling this remains well above the national average of 18%
  • 12% are at risk of developing alcohol-related health problems

More detailed reports

View the 2015 results:

Archived results

Archived results are available here. Due to different methodologies and question wording, direct comparisons cannot always be made with previous surveys.

Contacts

Please contact engage@nottinghamcity.gov.uk for further information on corporate consultation work across Nottingham.