Nottingham Insight

Citizens' survey

What is the Citizens' survey?

The Citizens' survey 2017 gathers citizens' perceptions on a variety of subjects including quality of life, health and wellbeing, community cohesion, feelings about Nottingham and satisfaction with the Council. Face to face surveys were carried out with 2,017 Nottingham citizens during October and November 2017.

What were the key findings?

Overall, results from the 2017 survey have seen some notable changes from the survey carried out in 2016. Given the continuing challenging economic climate and difficult budget decisions, itis positive to see results remain high.

Thinking about their local area:

  • 85% of respondents are satisfied with their local area as a place to live
  • 70% are satisfied with the cleanliness of their local area
  • 91% feel that their local area is a place where people from different backgrounds get on well together

Views of the Council:

  • 72% of respondents are satisified with Nottingham City Council
  • 82% think the Council treats them fairly
  • 63% of respondents believe the City Council provides value for money
  • 67% of the respondents who had recently contacted the Council, were satisifed with the way their most recent enquiry was dealt with
  • 75% of respondents feel well informed about Council services and benefits

Health findings have seen no real change compared to last year:

  • 23% of respondents smoke, although a slight decrease this remains well above the national average of 18%
  • 13% are at risk of developing alcohol-related health problems

More detailed reports

Archived results

Archived results are available here. Due to different methodologies and question wording, direct comparisons cannot always be made with previous surveys.

2016 results
2015 results


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To find out more about consultations around Nottingham City please visit the Engagement hub.